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The new OpManager Remote Control Add-On enables you to work on your customer servers and desktops right from your office or home. It works over internet and is fast, secure, and smooth.
Firewall Friendly ArchitectureOpManager Remote uses only the common ports used for browsing and hence it doesn't mandate punching a hole in your customer firewall. The remote control gateway, bundled along with the OpManager Central server, enables the required communication tunnel for you to see the remote server. Secure, Fast, and Smooth.OpManager encrypts the data between the remote machine and you, ensuring that you don't expose corporate data over the Internet. Moreover, the compression logic and the intelligent screen rendering mechanism ensure that you use fewer resources without sacrificing quality, ensuring a smooth experience. Install in secondsOpManager helps you to deploy agents in bulk. From the OpManager central interface select the list of servers/desktops and -> Click install. The agents will be automatically pushed to the remote machines, installed, and started automatically. And in an unlikely event of installation failure, you can manually download-and and install the agent Be There.Once the agents are installed you are ready to access the servers remotely. Every device snapshot page would then display a "Remote Control" button for you to click and start a remote session. You may use the Flash viewer, ActiveX viewer, or the Java viewer. You can switch to the full screen view, take control of the server at the click of a button, and be there in real-time supporting your customers. Be accountable.Track remote sessionsEvery time when your technical team remotely connects your customer machines OpManager maintains a record of who, and how long the remote session was established. |
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